cuci711 Terms & Conditions

1. Acceptance of Terms

By accessing, registering on, or using any part of the cuci711 platform available at cuci711.win (hereinafter "the Platform"), you ("the User," "you," or "your") confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions ("Terms"), together with the cuci711 Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree to any part of these Terms, you must immediately cease using the Platform. cuci711 reserves the right to refuse access to any user who does not comply with these Terms.

2. Eligibility

Access to and use of the cuci711 Platform is subject to the following eligibility requirements, all of which must be satisfied on a continuous basis:

• You must be at least 21 years of age at the time of registration and throughout your continued use of the Platform.
• You must be a natural person with legal capacity to enter into binding contracts under the laws applicable to your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by applicable law.
• You must not be an employee, director, officer, agent, or close relative of cuci711 or any of its affiliated companies, licensed game providers, or platform technology partners.
• You must not have been previously excluded, suspended, or banned from the cuci711 Platform.

3. Account Registration & KYC

3.1 Registration

To access real-money gaming services on cuci711, you must complete account registration by providing accurate, current, and complete information including a valid Malaysian mobile number, email address, and date of birth. You are responsible for maintaining the accuracy of all account information.

3.2 One Account Per Person

Each individual is permitted to hold only one (1) registered account on cuci711. The creation of multiple accounts — whether under the same or different identities — constitutes a material breach of these Terms and will result in the immediate suspension or termination of all associated accounts and forfeiture of all balances.

3.3 Know Your Customer (KYC) Verification

cuci711 is required to verify the identity of all registered players prior to enabling real-money deposits and withdrawals. KYC verification may require you to submit one or more of the following documents:

• A valid Malaysian identity card (MyKad) or passport;
• Proof of residential address (utility bill, bank statement, or official correspondence dated within three months);
• Proof of payment method ownership where required.

Failure to complete KYC verification within the period specified by cuci711 may result in withdrawal restrictions or account suspension.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your cuci711 login credentials. You must notify cuci711 support immediately at [email protected] if you suspect unauthorised access to your account. cuci711 will not be liable for any loss resulting from your failure to maintain the security of your login credentials.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods

cuci711 accepts deposits and processes withdrawals exclusively in Malaysian Ringgit (MYR) via the following channels: FPX (supporting Maybank, CIMB, Public Bank, and other participating Malaysian financial institutions), DuitNow, Touch n Go eWallet, and Boost. cuci711 does not accept payments in foreign currencies or cryptocurrency.

4.2 Minimum Deposit

The minimum deposit amount is RM 20 per transaction. Deposits are credited to your cuci711 wallet balance instantly upon confirmation from the relevant payment provider.

4.3 Withdrawals

Withdrawal requests are processed subject to the following conditions:

• Your cuci711 account must have completed KYC verification;
• No active withdrawal holds arising from bonus wagering requirements or security reviews;
• Withdrawal must be made to a payment method registered in your own name — cuci711 does not process withdrawals to third-party accounts.

cuci711 aims to process DuitNow and Touch n Go eWallet withdrawals within five (5) minutes. Bank transfer withdrawals to Maybank, CIMB, Public Bank, and other FPX-linked accounts are typically completed within thirty (30) minutes. Processing times may be extended during periods of high demand or security review.

4.4 Transaction Records

A complete record of all deposits and withdrawals is available in your cuci711 account transaction history. You are responsible for reviewing this history and reporting any discrepancies to cuci711 support within seven (7) days of the transaction date.

5. Bonuses & Promotions

5.1 General Bonus Terms

cuci711 may offer bonuses, free spins, cashback, and other promotional incentives to registered players from time to time. All promotions are subject to specific terms that will be communicated at the time the offer is presented. In the event of conflict between specific promotion terms and these general Terms, the specific promotion terms shall prevail.

5.2 Wagering Requirements

Unless otherwise stated, bonus funds credited to your cuci711 account are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier will be stated in the individual promotion terms.

5.3 Bonus Abuse

cuci711 employs automated and manual monitoring to detect bonus abuse, including but not limited to: claiming bonuses using multiple accounts, low-risk hedging strategies designed to extract bonus value without genuine gameplay intent, and collusion. Where bonus abuse is detected, cuci711 reserves the right to void the bonus and associated winnings and suspend the account.

5.4 Expiry

Bonus funds and free spin rewards that are not used within the validity period specified in the promotion terms will expire automatically and be removed from your balance without compensation.

6. Gameplay Rules

All games available on cuci711 — including slots, live casino, sportsbook, lottery, and dice games — are governed by individual game rules which form part of these Terms and are accessible within each game interface. The following general rules apply across all cuci711 game categories:

• All game outcomes are determined by certified Random Number Generators (RNG) or, in the case of live dealer games, by physical game equipment operated in licensed studios. cuci711 does not and cannot influence individual game outcomes.
• A placed bet is considered final and cannot be cancelled or amended after it has been accepted by the system.
• In the event of a dispute regarding a game outcome, the result recorded in cuci711's system logs shall be final, subject to the dispute resolution process set out in Section 13.
• In the event of a technical malfunction during gameplay, cuci711 reserves the right to void affected bets and return stakes to players. Bets completed before the malfunction are generally settled as recorded.

7. Prohibited Conduct

The following conduct is strictly prohibited on the cuci711 Platform:

• Registering under a false identity, providing inaccurate KYC documents, or impersonating another person;
• Using automated systems, bots, scripts, or artificial intelligence tools to interact with the Platform in a manner not authorised by cuci711;
• Engaging in money laundering, terrorist financing, or any other illegal financial activity through the cuci711 Platform;
• Colluding with other players or with any cuci711 employee to gain an unfair advantage;
• Exploiting software bugs, errors, or technical vulnerabilities — any such vulnerability must be reported to cuci711 support immediately;
• Charging back deposits through payment providers after gaming activity has been conducted;
• Accessing the Platform from a jurisdiction where online gambling is prohibited.

8. Intellectual Property

All content on the cuci711 Platform — including but not limited to the cuci711 brand name, logo, website design, graphics, game interfaces, written content, and software — is the exclusive property of cuci711 or its licensed content providers and is protected by applicable intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial gaming purposes only. Any reproduction, redistribution, modification, or commercial use of Platform content without the prior written consent of cuci711 is strictly prohibited.

9. Privacy & Data

cuci711's collection, use, storage, and disclosure of personal data is governed by the cuci711 Privacy Policy, available at cuci711.win/privacy-policy. By using the Platform, you consent to the processing of your personal data as described in the Privacy Policy.

cuci711 implements industry-standard security measures — including SSL/TLS encryption and access controls — to protect your personal and financial data. However, no electronic transmission is entirely secure, and cuci711 cannot guarantee absolute security.

10. Limitation of Liability

To the maximum extent permitted by applicable law, cuci711 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of gaming funds due to technical errors, network disruptions, or third-party payment provider failures beyond cuci711's reasonable control;
• Losses arising from your failure to maintain the security of your account credentials;
• Losses resulting from your breach of these Terms;
• Interruptions to Platform availability due to scheduled maintenance, emergency patching, or force majeure events.

cuci711's total liability to you for any claim arising from your use of the Platform shall not exceed the aggregate amount deposited by you in the thirty (30) days preceding the event giving rise to the claim.

11. Responsible Gaming

cuci711 is committed to promoting responsible gaming among all registered players. The following responsible gaming tools are available to every cuci711 account holder and may be activated at any time from the account settings dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts;
• Session Time Reminders: Receive notifications after a set duration of continuous gameplay;
• Bet History: Access a complete record of all bets placed across all cuci711 game categories;
• Self-Exclusion: Request temporary (30-day minimum) or permanent exclusion from the cuci711 Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for the duration of the exclusion period.

12. Amendments to These Terms

cuci711 reserves the right to amend, update, or replace these Terms at any time. Where a material change is made, cuci711 will provide reasonable notice by posting a notice on the Platform homepage or by sending a notification to your registered email address. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Terms.

It is your responsibility to review the Terms periodically. The "Last updated" date at the top of this page indicates when the most recent amendments took effect.

13. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which cuci711 is licensed to operate. Any dispute, controversy, or claim arising out of or relating to these Terms, including their validity, breach, or termination, shall be submitted first to cuci711's internal dispute resolution process by contacting [email protected] with a full written description of the dispute.

cuci711 aims to respond to all formal dispute submissions within five (5) business days. If a dispute cannot be resolved through the internal process, parties may pursue resolution through the applicable regulatory body or through binding arbitration as required under the relevant licensing framework.

14. Contact Information

If you have any questions regarding these Terms & Conditions or any other aspect of the cuci711 Platform, please contact our support team through the following channel: